1. Information We Collect

When you place an order or contact us, we may collect:

• Name
• Phone number
• WhatsApp messages or emails regarding orders or inquiries
• Delivery address
• Payment details (e.g., Bank Transfer, JazzCash, EasyPaisa)

2. How We Use Your Information

We use your personal information to:

• Process and fulfill your cake orders
• Communicate regarding order status, delivery, or changes
• Respond to your queries and complaints
• Improve our services and customer experience
• Send marketing messages only if you have given consent

3. Information Sharing

Your information is never sold to third parties. We may share your information only with third-party services required to fulfill orders (e.g., delivery service providers or payment processors). Legal compliance: We may disclose information if required by law.

4. Data Security

We store your information securely and take steps to prevent unauthorized access. Payment-related data is handled securely through trusted local methods (Bank Transfer, JazzCash, EasyPaisa). We are committed to keeping your data safe and confidential.

5. Your Rights

You can request a copy of your personal data. You can update or correct your information. You may opt-out of marketing messages at any time.

6. Data Retention

Personal information related to orders will be retained only for order processing and support purposes. Once an order is completed and no longer needed, your data may be archived or deleted according to business practices.

7. Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect data from minors.

8. Changes to this Policy

SweetCakeBloom may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on the website.

9. Contact Us

If you have questions about this Privacy Policy, please contact us via:

• Email: info.sweetcakebloom@gmail.com